Thursday 10 February 2011

Rackety's Norge






There is much excitement at Rackety's HQ this week, we are getting ready to go international with a new business in Scandinavia. Last Summer we were contacted by a young couple from Norway who had bought some of our clothing for their daughter Mari. They were so pleased with the quality and design of the products and impressed by how much they helped with their daughter, that they decided it may work to sell them in Scandinavia so they could help other families.


Together we have re developed the website, translating it into Norwegian, Swedish and Finish, and changing it so that Hanne and Thomas can adapt it to suit their customers. It is clear to us that the problem of keeping warm dry and comfortable in a wheelchair, or keeping clean and having the nappies where they need to be are the same all over the world. Although we have already sent our products to over 25 countries, we are unable to offer the same level of service overseas and it will be much better for the customers to have a local postal delivery and most important of all, an experienced understanding person to call for help.

We wish them the absolute best with their new venture and are confident that Hanne and Thomas will continue to maintain the vibrancy and spirit of Rackety's into Scandinavia. They have 6 months of snow every year so we hope to help keep a lot of wheelchair users warm!

You can see how cute and warm Mari is in the snow!















Tuesday 1 February 2011

Pajama-rama

Its all about the PJ's at Rackety's HQ this week, we have been asking you how we can develop the Rackety's disabled clothing range of Pajamas to help more families and have had a flood of comments, requests and offers to help us road test the proposed new styles.

Putting all the comments together I think the main requests are as follows

1. Bigger sizes going into Adults.

2. Zip back PJ with strengthened smaller neck, taped arm holes and feet to keep determined hands out of nappies.

3. Zip back PJ's with an opening at the front to access G-tubes or buttons.

Let me know if there is anything vital missing from the list, now is your chance to help us choose what products to introduce next.

I like a challenge and you have certainly given me a mountain to climb to get this right for as many of you as possible! Keep the ideas coming we totally depend on your comments to get it right.

Send in your thoughts to annabel@racketys.com give me a call on 01538 381430 or go to our facebook page to see what is going on.